nd88's Privacy Policy
Keeping your personal information secure is our top priority — learn how we collect, use, and protect your data.
This Privacy Policy ("Policy") describes in detail how nd88 collects, processes, stores, and protects the personal information of users while they use our website and services. By using our platform, you are considered to have agreed to the terms of this Policy.
nd88 is committed to providing a safe and reliable online gaming environment for players in Bangladesh. We use SSL encryption and modern data protection methods to ensure the highest level of security for your personal information. Please read this Policy carefully, and contact us if you have any questions.
This Policy may change from time to time. For any significant changes, we will try to notify you through the contact information you have provided.
Types of Information Collected
When you create an account and use our services at nd88, we may collect the following types of information:
A. Personal Information Provided Directly
- Full name and date of birth — for age verification (confirming 21 years or older)
- Email address — for account-related communications
- Mobile number — for identity verification and transaction confirmation
- National ID or passport number — when identity verification is required
- Address details — for account verification
B. Financial Information
- bKash, Nagad, or Rocket account details — for processing transactions
- Deposit and withdrawal history — for account management
C. Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Site navigation data (pages viewed, time spent, click patterns)
- Information obtained from cookies and similar tracking technologies
- Gaming activity and preference patterns
Purpose of Information Use
nd88 uses the information collected from you for the following purposes:
- Account Management: Creating, verifying, and keeping your account secure
- Service Delivery: Operating gaming services properly and providing a personalized experience
- Financial Transactions: Processing deposits and withdrawals and preventing fraud
- Customer Support: Resolving support requests and managing communications
- Security Assurance: Detecting and preventing unauthorized access and illegal activity
- Legal Compliance: Meeting applicable legal requirements
- Service Improvement: Analyzing the gaming experience and improving platform quality
- Communications: Sending important updates, promotional information, and system notifications
We will never use your information beyond the purposes stated above, and we will not sell it to any third party for commercial purposes without your prior consent.
Data Protection Measures
nd88 applies industry-standard technical and organizational measures to ensure the security of your personal information:
Technical Protection
- SSL/TLS Encryption: All data exchanged between your browser and our servers is transmitted in encrypted form
- Data Encryption: Stored sensitive data (such as passwords) is kept in hashed form
- Firewall Protection: Multiple layers of firewalls are used to prevent unauthorized access
- Regular Security Audits: Regular audits are conducted to identify and address platform vulnerabilities
- Two-Factor Authentication: An additional layer of security is applied when accessing your account
Organizational Protection
- Only authorized staff can access your personal information
- All staff are bound by strict confidentiality agreements
- Regular staff training on data protection is conducted
If you suspect that your account security has been compromised, contact us immediately at [email protected].
Sharing Information with Third Parties
nd88 does not sell your personal information. However, necessary information may be shared with third parties in the following limited circumstances:
- Payment Processors: Necessary financial information is provided to complete transactions via bKash, Nagad, and Rocket — solely for processing transactions
- Technology Partners: Our technology providers may access limited information to operate the platform — under strict confidentiality agreements
- Legal Authorities: Information may be provided in accordance with legal directives or court orders
- Fraud Prevention: Limited information may be used for anti-fraud and identity verification services
All third-party partners are required to follow the same standard of data protection as we do. We do not allow any third party to use your information for marketing purposes.
Cookie Policy
The nd88 website uses cookies and similar technologies to improve your browsing experience.
Types of Cookies
- Essential Cookies: Required for the basic functioning and security of the site — these cannot be disabled
- Functional Cookies: Used to remember your preferences and settings
- Analytical Cookies: Help us understand how the site is used and improve our services
- Security Cookies: Help detect fraudulent activity
You can control cookies by changing your browser settings, though this may affect some site functionality.
Data Retention Period
We retain your personal information only for as long as necessary. Retention periods are determined based on the following guidelines:
- Active Accounts: Necessary information will be retained for as long as your account remains active
- Closed Accounts: Even after an account is closed, information may be kept for a defined period for legal obligations and dispute resolution
- Financial Transaction Records: Retained for the applicable period in accordance with financial regulations
- Promotional Information: Until consent is withdrawn or communications are stopped
Once the defined retention period ends, your information is securely deleted or anonymized.
Your Rights
Every user registered on the nd88 platform has the following rights regarding their personal information:
- Right of Access: The right to know what information we hold about you and to receive a copy
- Right to Rectification: The right to request correction of inaccurate or incomplete information
- Right to Erasure: The right to request deletion of your information in certain circumstances
- Right to Restrict Processing: The right to request that processing of your information be limited in certain cases
- Right to Data Portability: The right to receive your information in a common, machine-readable format
- Right to Object: The right to object to your information being used for marketing purposes
- Right to Withdraw Consent: The right to withdraw previously given consent at any time
To exercise these rights, contact us at [email protected]. We will process your request in a timely and appropriate manner.
Protection of Minors' Information
nd88 provides services only to individuals aged 21 or older. We do not intentionally collect personal information from minors.
If we become aware that a minor has registered on the site, that account will be closed immediately and the collected information will be securely deleted. If a parent or guardian suspects their child has registered on our platform, please contact us at [email protected].
International Data Transfers
To operate nd88's services, your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that:
- Transferred data will receive the same level of protection described in this Policy
- All third-party processors will operate under strict data protection agreements
- Industry-standard security practices will be followed for data transfers
Policy Changes
nd88 reserves the right to update this Privacy Policy from time to time. Depending on the nature and significance of the changes, we will notify you as follows:
- Major Changes: Notification will be sent via email or posted on the site
- Minor Changes: The "Last Updated" date on the Policy page will be revised
- Effective Date: Changes take effect upon publication, unless otherwise stated
Continuing to use the site after changes are made will be considered acceptance of the updated Policy. We therefore recommend visiting this page regularly.
Responsible Gaming & Information
Alongside protecting your privacy, nd88 places equal importance on responsible gaming. Information about your gaming activity may be used solely for your protection, for example:
- Identifying excessive gaming patterns and providing support
- Implementing self-exclusion or limit-setting requests
- Providing information and resources on responsible gaming
To learn more about responsible gaming, visit our Responsible Gaming page.
Privacy Contact
Contact our privacy team
If you have any questions, concerns, or requests regarding this privacy policy or your information, our support team is always ready to assist you.
Get instant help through our 24/7 live chat support or contact us by email:
Support is available in both Bengali and English